QUANTITATIVE QUALITY CONTROL

QUALITY OF FIELD WORK IS OUR MAIN FOCUS
– We are convinced that to ensure our success and our existence on the market we will have to respect the ethics of our profession to ensure the quality, security and the Reliability of the information.
– We have an independent quality control department that report directly to the operation Manager and GM.
– The quality control is done in 3 steps process
01
PRE FIELDWORK
A good selection of interviewers according to the nature of the project
Training of interviewers followed by Simulations interviews and pilots
Each interviewer can do a maximum of 7% of the total sample size
Work to be done in present of supervisor and individual interviewer are not allowed
02
DURING FIELDWORK

Accompaniment by supervisors (+10%)
Quality control and back check the day of the field execution (+20%)
Quota management to ensure execution matches sample definition and quotas.
Appropriate geographic spread of sample.

03
POST FIELDWORK
Physical and telephonic call pack of (+50%) of the sample size
100% call back for the interview if we detect un issues
100% logic check and coding
Data entry control and data validation for 100% of the sample
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